Service Recommendations
Our recommendation is an estimate and is solely based on our cleaning experience, the size of the property and if the property details are accurately provided. We encourage our clients to over-book rather than under-book the number of hours for one time, first time or occasional cleaning. There is no risk in over-booking, because we only charge for the time it takes to do the cleaning-any unused time will gladly be refunded. We do have a 2-hour minimum.
The risk in under-booking is that the cleaning may only be partially completed, and our schedule may not allow us to stay longer. Our teams are instructed to follow the priority requirements for the clean they are conducting. If you would like additional services performed, please contact our office at least one business day in advance so we can schedule the additional work. Changing the scheduling could create changes in fees.
Please be as specific as possible on your priority list to ensure your cleaning fits your needs. Our services are billed by the hour, we can only guarantee that our cleaners will work as efficiently and swiftly as possible for the specified amount of time. We may not be able to complete all tasks if time runs out.